International patients

We have cared for patients from around the world for more than a decade. Our International Patient Services team, set up in 2012, coordinates out-patient and in-patient care so that you feel supported throughout your treatment.

Whether you need a transfer arranged, an appointment booked, help with travel and accommodation, or something else, we are here to make your experience as smooth and stress-free as possible.

From your first email to your flight home

1
Before you travel
- Get in touch by email, phone or the website about the care you need.
- Send your reports, scans and test results for a specialist to review.
- Receive your plan: a treatment plan and a detailed cost estimate. We arrange insurance pre-authorisation now.
2
Arrival
- You book your flights; we arrange airport pick-up and help book accommodation.
- A care coordinator welcomes you and shows you the hospital and around Accra.
- Your specialist talks you through the plan and answers your questions before you consent.
3
Treatment
- You receive the agreed treatment, with regular checks by your medical team.
- Your coordinator helps with interpretation, diet and anything else you need.
4
Going home
- Rehabilitation, discharge instructions, medicines and the documents you need to travel.
- We help with your airport transfer and stay in touch to follow your recovery.

Visa: check Ghana’s entry requirements with the Ghana embassy or consulate in your country before you travel.

Common questions

How do I book an appointment from abroad?

Contact our International Patient Services team by phone, email or through this website. We will guide you through every step, from sharing your medical records to confirming your appointment.

Do you treat my condition?

We specialise in complex bone, joint and spine conditions: spine deformity, joint replacement, children’s orthopaedics, trauma and more. If you are not sure, send us your reports and our team will review your case and advise you.

How long does it take to get a treatment plan?

Once we receive your medical records, a specialist reviews them and we usually send an assessment and treatment plan within 3 to 5 working days. Any further tests are done soon after you arrive.

How long will I stay?

It depends on your treatment. Many patients finish their tests within a week; patients having surgery stay longer to recover. We give you a personal timeline before you travel.

Can I see all the specialists I need in one trip?

Usually, yes. We coordinate your care across departments so you can see everyone you need during your visit.

Is there a separate registration for foreign nationals?

No. Bring your passport or ID, any referral forms, insurance documents and pre-authorisations.

Do you help with travel and accommodation?

We do not book flights, but we help with airport pick-up and accommodation near the hospital, and recommend trusted travel partners.

Do I need a visa?

Most visitors need a visa for Ghana. Check the entry and visa requirements with the Ghana embassy or consulate in your country before you travel.

What is it like to stay in hospital?

Private and shared rooms are available. Our team makes sure you feel at home, with personal attention throughout your stay.

Will my doctor at home be kept informed?

Yes, with your permission. Our doctors can share reports and treatment plans with your doctor at home for a smooth handover.

Is an interpreter available?

Yes. Tell us your preferred language and we will arrange an interpreter in person, by phone or by video.

What should I bring?

A list of your medicines, recent medical reports, test results and scans (such as X-rays or MRI), your passport, insurance details if you have them, and your referring doctor’s contact details.

Contact the team